Reviews

We moved from a townhouse in Morrisville to a larger home in Apex and the entire experience was smoother than I expected. The crew showed up on time, wrapped every piece of furniture carefully, and had everything unloaded and placed exactly where we wanted it. Not a single item was damaged.

Relocated from Cary to Durham for a new position near the university and Family First Moving and Storage made the whole thing manageable. They communicated clearly the day before, arrived right on schedule, and finished ahead of the estimated window. Great experience start to finish.

I used the full packing service for the first time and it was completely worth it. The crew packed our kitchen, living room, and all the fragile items with real care. Everything was labeled by room and arrived in perfect condition. Unpacking was actually enjoyable for once.

Solid move overall. We had a three-bedroom house and a garage full of equipment to relocate, and the team handled it efficiently without cutting corners. A couple of boxes ended up in the wrong room but they were quick to fix it. Would book again.

Moving out of a high-rise apartment in Raleigh with a strict elevator booking policy is never easy, but the crew handled the timing and building coordination perfectly. They knew exactly what they were doing and kept everything moving without a single delay.

Family First Moving and Storage handled our office relocation near Research Triangle Park. Fourteen workstations, monitors, server equipment, and a full conference room moved without any issues. The team labeled everything carefully and we were up and running by early afternoon. Outstanding.

We had a piano and an antique armoire that I was genuinely nervous about. The crew treated both pieces like they were their own. Proper padding, slow and careful carries, no contact with door frames or walls. I was genuinely impressed.

Last-minute move after my lease ended unexpectedly. Family First Moving and Storage fit me in within 36 hours, sent the right truck for a two-bedroom, and had everything packed and out the door faster than I could have managed on my own. Absolute lifesaver.

We moved from Holly Springs to Morrisville and hired Family First Moving and Storage for the first time based on a neighbor’s recommendation. Now I understand why she was so enthusiastic. Professional crew, honest pricing, and not a single surprise on the final invoice.

The movers were careful, courteous, and clearly experienced. They disassembled the beds, wrapped the mattresses, and reassembled everything at the new place without being asked. That level of initiative is rare and genuinely appreciated.

Good experience overall. The crew worked steadily through a warm October afternoon without any complaints and kept my belongings well protected. Scheduling was easy and the office team was responsive every time I reached out with a question.

I have moved four times in the last six years and Family First Moving and Storage is by far the best crew I have worked with. They were organized from the moment they arrived, kept the pace without rushing, and treated my furniture like it mattered. That is all I ever ask for.

Senior move for my father from his longtime home in Wake Forest to an assisted living community in Cary. The team was patient, kind, and genuinely thoughtful throughout the entire process. They checked in with him directly and made sure he felt comfortable at every step.

Moved a full four-bedroom house across town and was impressed by how organized the crew was. They worked in sections, kept an inventory of everything loaded, and nothing was misplaced at the destination. That kind of attention to detail makes a real difference.

The quote matched the final bill exactly. No fuel charges, no staircase fees, nothing added at the end. That alone puts Family First Moving and Storage ahead of three other companies I have used over the years. Everything else was excellent too.

We were moving from an apartment near Brier Creek and had a very tight parking situation at the new place. The crew figured it out without any drama, adjusted their approach, and never made it feel like a problem. Really professional handling of a tricky situation.

Family First Moving and Storage packed and moved our entire home in one day. I was skeptical it was possible given the amount of stuff we had accumulated over eight years in the same house. They were efficient, careful, and done by late afternoon. I still cannot quite believe it.

Reliable team and a fair price. The move took slightly longer than the original estimate, but the crew communicated about it early and the final cost was still reasonable. No damage, no missing items, and the crew was polite throughout. I would use them again.

We booked Family First Moving and Storage for a corporate relocation of our Morrisville office and they handled it with minimal disruption to our schedule. The crew worked quietly and efficiently, prioritized the items we flagged as urgent, and left the space exactly how we asked. Very impressed.

Honest, professional, and efficient. The movers arrived on time, worked steadily, and treated every item as if it were their own. I appreciated that they did not need to be supervised or reminded to be careful. That kind of professionalism is not easy to find.

I booked Family First Moving and Storage for a long-distance move from Morrisville to Virginia. The coordinator kept me updated throughout, the truck arrived within the confirmed window, and every single item was accounted for and undamaged. Could not have asked for a better outcome.

From the first call to the final box placed, everything was handled with care. The office team was helpful and straightforward, and the crew on moving day was exactly what you hope for — experienced, focused, and easy to work with. Family First Moving and Storage has earned a permanent place on my recommendation list.

Moved into a new construction home in Knightdale that still had some finishing work going on. The crew was careful around the fresh paint, covered the floors without being asked, and placed everything exactly where I marked on the floor plan. Really thoughtful team.

We used Family First Moving and Storage twice in the same year — once for a temporary move into storage and again when our new home was ready. Both experiences were seamless. Same quality crew, same level of communication, same honest pricing. That kind of consistency matters more than people realize.